Our Process = Your Success
If hearing has started to feel like a struggle, you may not be excited about the idea of hearing aids—and you’re not alone. Most people who come to us feel unsure, overwhelmed by choices and confused about where to start. The Hearing Solution has spent more than two decades helping thousands of patients engage with the sounds around them again with a device that is the best fit for their needs.
Hearing Aid Fit Matters Too
Hearing aids today are powerful and highly customizable. The real difference-maker is the audiologist who programs, measures, verifies and supports your hearing system. Most dissatisfaction with hearing aids comes from problems that aren’t about the device:
1. Improper or poor fit
2. Lack of Real-Ear probe microphone measurements
3. Limited education or follow‑up
These issues can be fixed without buying new hearing aids.
You deserve better—and that’s what we provide.
Gold Standards of Audiology
We welcome patients from other providers who have been improperly fit with a hearing aid. Answer yes or no to any of the following questions about what happened when you were fit with your hearing aids:
- I was tested in background noise with words while wearing my hearing aids.
- Small tubes were inserted into my ears with my hearing aid, and I learned all about carrots (these are called probe microphone real-ear measurements).
- I learned and practiced techniques with my communication partner that improved our communication.
- I was tested in a sound booth with ear inserts, not headphones.
If you can answer yes to every question, you have been treated by an audiologist, a Doctor of Audiology, who has adhered to the gold standards of audiology. If not, chances are that you have been improperly fit.
We believe you can achieve better hearing, and we are here to support you with the highest-quality care.
“I loved everything about my experience with Hearing Solutions, Everyone is so nice and very accommodating through the whole process until we secured the right fit for me. I recommend The Hearing Solutions to everyone that has a hearing problem!!!”
– Barbara C.
Best Practices for Testing & Treatment
At The Hearing Solution, we follow evidence‑based standards to ensure accurate testing, precise fittings and personalized care—whether or not you purchased hearing aids from us.
Your hearing journey with our team includes:
1. Complete Evaluation of Your Hearing System
A Doctor of Audiology learns about the conversations, environments and situations where hearing is difficult. We test the outer ear, middle ear, inner ear and the brain’s processing.
2. Hearing Aid Performance Assessment & Personalized Plan
You’ll try hearing aids from different manufacturers and hear the difference. If you proceed, we provide Real-Ear verification, education and 24/7 tech support.
3. Test Drive
You will take your hearing aids home and try them out in your own environment first.
4. Real‑World Analysis & Connectivity Training
We review device data, connect accessories and your hearing aids to collect sound samples from your environments.
5. Progress Checks
Over the next few weeks, we will work together to optimize your hearing aids as your brain continues to change.
6. Fitting & Purchase
The purchase comes after you have mastered using your hearing aids and are hearing with ease.
7. Hearing Training, Classes & Graduation
After three months, you will be ready to graduate from our program. After graduating, you will return every six months for hearing aid performance checks, hearing tests and cleaning. We will also retune and program your hearing aids to meet your hearing and lifestyle needs over time.
At this point in your hearing journey, we start you on one of our auditory training programs. The goal is to improve the skills weakened by hearing loss that a hearing aid can’t fix. The programs can be done in a group setting or on your computer in the comfort of your home.
8. Optimization Appointments (Every Six Months)
Includes deep cleaning, fine‑tuning, wax removal and an annual hearing test.